The benefits offered will be as follows:

• No estimation fees for the customer

• Free uninstallation and reinstallation of the product at the customer's site

• No shipping costs to the repair shop

• Loan of equipment during the estimation and exchange decision

• Full 100% warranty on the remote control of the device for the duration of the service offered

• The cabling of the products is guaranteed for life, provided that it has been installed by a SONXPLUS installation technician.

• Products priced at $300 or less will be replaced at no charge, following an evaluation that the product has not been abused.

• Products valued at $300 or more will be replaced at no charge when a major repair is evaluated and returned at more than 20% of the value of the product purchased. For computer products in this category, please note that software and programming are excluded.

• In the event of a product replacement, we will replace it with a product having equivalent or similar characteristics and functions, although it may not be of the same brand.